Delivery Policy
Boshumoty
Effective Date: October 20, 2026
1. Introduction
Welcome to Boshumoty We are committed to delivering your orders safely and efficiently. This Delivery Policy explains our order processing procedures, delivery timelines, shipping charges, and other important delivery-related information.
2. Delivery Coverage
Boshumoty aims to serve customers throughout Bangladesh, subject to product availability and courier service coverage.
Delivery availability may vary depending on the customer’s location, courier facilities, weather conditions, and other operational circumstances.
3. Order Processing Time
Orders are generally processed within 1–2 business days after confirmation.
During public holidays, promotional campaigns, or periods of high order volume, processing may take longer.
Customers may be contacted by phone or through another available communication channel to confirm order details before dispatch.
4. Estimated Delivery Time
Our estimated delivery times are as follows:
- Inside Dhaka: Approximately 1–3 business days.
- Outside Dhaka: Approximately 2–5 business days.
- Remote or hard-to-reach areas: Delivery may require additional time.
These timelines are estimates, not guaranteed delivery dates. Actual delivery may vary depending on courier availability, location, weather, and other circumstances.
5. Delivery Charges
Delivery charges depend on the customer’s location, package size, product weight, and the courier service used.
The applicable delivery charge will be communicated or displayed during checkout or order confirmation.
From time to time, Boshumoty may offer free delivery or discounted shipping under specific promotional terms.
Any free delivery offer will clearly state its eligibility requirements, applicable products, minimum order value, and other relevant conditions.
6. Order Confirmation
For certain orders, our team may contact customers to verify their name, phone number, delivery address, and order details.
Please provide accurate contact and address information to help ensure successful delivery.
Orders may be delayed or cancelled if essential information cannot be verified, subject to applicable law and any payment or refund obligations.
7. Shipment Tracking
Where tracking facilities are available, customers may receive a tracking number or shipment update through SMS, phone, email, or another available communication channel.
Customers can use the provided information to check the progress of their shipment.
8. Delivery Address and Contact Information
Customers are responsible for providing a complete and accurate delivery address, active phone number, and any useful location details.
If an address or contact number needs to be changed, please contact Boshumoty as soon as possible before dispatch.
Changes requested after dispatch may not be possible or may result in additional delivery charges.
9. Failed Delivery
A delivery attempt may fail if:
- The customer is unavailable at the delivery address.
- The delivery address or phone number is incorrect.
- The courier cannot access the delivery location.
- The customer declines to accept the order.
Where possible, the courier may attempt redelivery or contact the customer for further instructions.
Additional delivery charges for repeated attempts or return shipments may apply only where permitted by law and communicated to the customer in advance.
10. Delayed or Lost Shipments
Although we work to deliver orders within the estimated timeframe, delays may occur due to courier operations, severe weather, public holidays, transportation disruptions, or other unforeseen circumstances.
If your order has not arrived within the expected timeframe, please contact our support team with your order number.
We will coordinate with the courier service, where applicable, to investigate delayed or missing shipments and provide an appropriate update or resolution.
11. Damaged Packages
Customers are encouraged to inspect their package upon delivery.
If a package appears damaged or the product is damaged, defective, or incorrect, please contact Boshumoty within 48 hours of receiving the order and provide your order number and clear photographs or videos where possible.
We will review the issue and arrange an appropriate replacement, refund, or other remedy in accordance with our Return & Refund Policy and applicable law.
This reporting period does not limit any rights customers may have under applicable law.
12. Cash on Delivery (COD)
Cash on Delivery may be available for eligible orders and delivery locations.
Customers must pay the confirmed order amount and any disclosed delivery charges when receiving the package.
COD availability, payment requirements, and order confirmation procedures will be communicated before dispatch.
13. Delivery Policy for Promotional Offers
Special delivery arrangements may apply during promotional campaigns, including free delivery, discounted shipping, or minimum-order-value offers.
The terms and conditions of each promotion will be communicated when the offer is advertised.
Promotional terms will not override mandatory consumer rights under applicable law.
14. Contact Information
For delivery-related questions, order updates, or shipping assistance, please contact us through the details below.
Business Name:Boshumoty
Website: www.boshumoty.com
Email: nizamahmeddulal@gmail.com
Phone:01628630631/01712430506
Business Address: Patharghata, Barguna, Dhaka, Bangladesh.
15. Policy Updates
Boshumoty reserves the right to update this Delivery Policy when necessary. The latest version will be published on this page with an updated effective date.
Any updates will be subject to applicable law and will not remove mandatory customer rights.
Thank You for Shopping with ShopNexaBD
We appreciate your trust and look forward to providing you with a convenient, reliable, and enjoyable online shopping experience.
Boshumoty — Your Trusted Online Shopping Destination.